Our Services
HEALTHCARE Services
Clinical and support services are tailored to meet the physical, psychosocial, nutritional, and health education needs for the whole family!
Primary Care
Mountain Laurel Medical Center is an Outpatient (ambulatory care) Family Practice offering care to patients of all ages. We do not offer obstetrical services but care for pediatric, adolescent, adult and geriatric patients.
- Annual physical exams and preventative medicine visits including well child checks
- Medicare annual wellness visits
- Acute illness
- Sports physicals
- Department of Transportation physicals
- Employment physicals and evaluations with focus on prevention
- Preventive services including immunizations
- Onsite EKG’s
- Health Education
- Referral services when necessary
- Diabetic retinal eye exams
- Chronic disease management (such as diabetes, hypertension, etc.)
Behavioral Health & Psychiatry
Our Behavioral Health Team provides behavioral health services if requested by consultation from your provider and are integrated into your primary care team. They can help address various problems with physical and mental health including:
- Creating a healthy lifestyle
- Aiding with coping skills for stress and chronic diseases
- Identifying and changing harmful habits
- Applying self-care techniques
Care Coordination
Our care coordinators are RN’s that offer health education on a variety of chronic diseases including a Diabetes Self-Management Education Program.
They can improve your treatment of chronic diseases between provider visits with a care plan managed by phone correspondence and face-to-face sessions. They also coordinate the transition of care from hospitalizations and emergency room visits back to your outpatient health center team.
Diabetes Self-Management Education
Our Glucose to Goals Diabetes Program is accredited by the American Association of Diabetes Educators.
It is available at all three Mountain Laurel locations for any adult Type 1 or Type 2 Diabetes patient and consists of 10 one-hour sessions. Instructors for the program include a Registered Dietitian, Nurse Educators, and Behavioral Health Consultants. Essential information on healthy eating, medications, staying active, blood sugar monitoring, problem-solving, reducing risks, and healthy coping with stress and complications of diabetes is taught to help improve the overall health and well-being of our patients with diabetes.
View our brochure
Registered Dietitian Services
Mountain Laurel Medical Center is excited to offer a variety of services with our Registered Dietitian who has extensive experience in providing counseling and education to individuals as well as groups in a wide range of disease states, predominantly diabetes. Please see below for a list of some of the services our Registered Dietitian offers. (You must be an established Mountain Laurel Medical Center patient to access RD services.)
- Clinical Nutrition Management
- Cardiovascular disease: hyperlipidemia, heart failure, HTN, MI, Coumadin nutrition education
- Gastrointestinal disease: Celiac disease, ostomy, Crohn’s, UC, IBD, diverticulitis/osis, gallbladder, GERD, gastroparesis, pancreatitis, SBS
- Hepatic disease: cirrhosis, NAFLD, hepatitis
- Musculoskeletal: Gout, RA, osteoporosis/penia
- Nephrology: CKD, nephrotic disease, kidney stones, polycystic disease
- Chronic wounds
- Diabetes Care
- Adult Weight Management
- Child and Adolescent Weight Management
- Nutrient Deficiencies
- Dysphagia and Texture Modification-completed menus and assessments for multiple disease states relating to dysphagia
- Allergies/Intolerances-e.g.: Low-FODMAP, Gluten-free/Celiac, Lactose-free, Elimination diets
- Lactation / Breastfeeding Support
Lab Services
Mountain Laurel Medical Center has a contracted laboratory onsite for your convenience.
Most lab results are available within 1-3 business days. Additionally, our health center offers some tests with immediately available results, known as CLIA waived tests. These can be completed when appropriate and when ordered by your provider. Some examples are:
- Strep tests
- INR tests
- Pregnancy tests
- Pediatric lead level
- Influenza tests
- Urinalysis
- Hemoglobin tests
Health Insurance Enrollment
Do you not have insurance coverage? Mountain Laurel Medical Center can assist with all your insurance enrollment questions and the enrollment process. Enrolling in insurance can be a headache. What plans are available to you? How do you enroll? Is this plan affordable? Can I get any subsidies?
These are all questions that our on-site Insurance Navigators can help you answer.
Navigating the Maryland Health Connection can be confusing, but Mountain Laurel has staff at both locations to help you!
We have licensed Certified Navigators that can assist with our application, upload required documents, and explain your coverage and more. This service is offered to all residents regardless if you are a patient of Mountain Laurel Medical Center, we offer confidential assistance at no charge for our insurance enrollment services.
Schedule an appointment today with our navigators:
Lisa: https://app.acuityscheduling.com/schedule.php?owner=22482125&calendarID=5437083
Jessica: https://app.acuityscheduling.com/schedule.php?owner=22482125&calendarID=5437402
Benefits Counseling
Due largely to the Affordable Care Act, many patients are getting health insurance for the first time ever or for the first time in many years.
If you are not sure how to use your insurance or if you are not sure what your plan covers, our Insurance Navigators can help show you how to get the most benefit out of your insurance.
Transportation Connection
Whether you live locally and need to see your medical or behavioral health provider or you need to see a specialist an hour away, we are here to help.
Mountain Laurel offers transportation connection services; please ask your Primary Care Provider or front desk if you have transportation difficulties and would like more information.
*Certain conditions apply.
Pharmacy
See a doctor, fill your prescription, all in one stop. The advantages of your health care experts under one roof. At Mountain Laurel Pharmacy, you will experience customer service at its best. We do more than fill prescriptions. Did you know we can take prescriptions from ANY healthcare provider? We take the time to care about YOU and your healthcare needs!
Service highlights:
- Easy access to pharmacist
- Patient counseling
- Prescription refills
- Personalized attention
- Fast, friendly service
- Convenient parking
Most insurance plans accepted. Just call us to transfer your prescriptions, and we’ll take care of everything!
We now accept WV Medicaid!
View Pharmacy locations and hours.
Diagnostic Imaging
Mountain Laurel Medical Center’s Oakland Practice has on-site Diagnostic Imaging. With the new technology, Mountain Laurel is able to perform routine x-ray of extremities, abdomen, back, and more.
There is a changing room within the imaging suite for patient privacy and convenience.
This service is available to Mountain Laurel Medical Center patients 5 days a week, Monday-Friday with most images read within 24 hours
Community Wellness Van
Community Outreach Van Information
“Our purpose is to engage in conversations with community members, build relationships with them, and attempt to help solve any health-related social needs (HRSNs) that they may be experiencing in their day-to-day lives. We are here for you -to help connect you with any services that may be locally available to you through various community partners and organizations.”
If you are in need of assistance with community resources and do not feel comfortable discussing those needs in the open or taking the screener, please notify one of the staff members. We have a private workspace inside the van that we can utilize to ensure your privacy is respected.
We have a wide-ranging database of resources that are available in our local communities -there’s a good chance that we can help connect you to the appropriate resources to address any needs you may have.
Need a Primary Care Provider(PCP)? Please let us know. We have the resources available on-hand to get you registered as a patient, scheduled with a provider, and address any insurance or financial assistance that you may need.
Services:
Experiencing issues related to food insecurity? Please notify a staff member. We have a small stock of emergency non-perishable foods that we can provide to you.
Narcan is available upon request, via the Allegany and Garrett County Health Department, to any resident of Garrett or Allegany County that needs it. Simply ask a staff member and we will be glad to assist you.
Do you have trouble obtaining hygiene products? If so, please notify a staff member. We have a limited number on the van that we can provide to you.
American Sign Language and interpreter services available. Hearing impaired? Call Maryland Relay at 711
Patient Centered Medical Home and Mountain Laurel Medical Center
The Patient Centered Medical Home (PCMH) is a model for the delivery of primary health care in an office setting that is becoming widely implemented across the country as a means build a reliable primary health care system that delivers accessible, affordable and high-quality health care.
The medical home model is built on four general concepts and attributes for medical practice. It is Patient-Centered. The primary care medical home is oriented to the whole person emphasizing a partnership with the health care provider, the patient and their family respecting the patient’s unique needs, culture, values and preferences while actively supporting the patient’s ability to learn about and manage their own health care.
The Patient Centered Medical home provides Comprehensive and Coordinated Care. PCMH strives to meet the majority of each patient’s physical and mental health care needs, including prevention and wellness, acute care and chronic care. This comprehensive care will be coordinated by a “team” of health care staff which will include physicians, advanced practice nurses and physician assistants, nurses, medical assistants, care managers, educators, social workers and the entire office staff working together to enhance the care and service within the office and community resulting in improved clear and open communication among patients and families, the medical home and the members of the broader care team.
PCMH provides for Superb Access to Care. The primary care medical home delivers accessible services with shorter waiting times for urgent needs, enhanced office hours and around the clock access by telephone to members of the health care team. The medical home practice is responsive to patient preferences regarding access.
Patient Centered Medical Home is a Systems-Based Approach to Quality and Safety. The primary care medical home is committed to quality care and quality improvement by ongoing utilization of evidence-based medicine and the use of tools and support guides to improve shared decision making with patients and families and the regular use of practice measurements and monitoring to improve patient care and outcomes while also measuring and responding to patient experiences and satisfaction.
Since its opening in 2006, Mountain Laurel Medical Center has been committed to providing high quality medical care combined with dedicated medical care staff utilizing state of the art diagnostic equipment including electronic medical records. Mountain Laurel Medical Center was one of approximately 50 practices selected by the Maryland Health Care Commission to implement the PCMH model placing us on the forefront of innovative health care in the state with the goal of addressing some of the health care challenges faced by our community, state and nation. As stated by Lieutenant Governor Anthony G. Brown (Chair, Maryland Health Quality and Cost Council), “By establishing a Patient Centered Medical Home Program, we will begin to change how health care is delivered by focusing on the whole patient and improving access for the healthy and chronically ill. This program is a critical piece in making Maryland one of the healthiest states in the nation.”
Mountain Laurel Medical Center has chosen to dedicate significant efforts of our staff and providers to achieving full implementation of this concept and obtain National Committee for Quality Assurance (NCQA) recognition as a Patient Centered Medical Home because we feel that it is a critical component of our goal to achieve the full potential of primary care to impact and optimize disease management and the overall health of our community and patients.
Regardless of insurance status and your ability to pay, Mountain Laurel Medical Center is committed to continuing to provide the same high quality health care to every patient.
This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n)
This Health Center has FTCA coverage.